Telecommunications

Customer	Project
Mobile TeleSystems OJSC (MTS)	The joint MTS-FORS team was focused on the following tasks: • Rules of procedure - the automatic issue of the departments corporate regulations • Processes Map - automatic upgrade of the MTS structure model and process maps • Integration - the integration of the created models within the Portal • Enterprise Optimization - based on the relevant information on the company structure, processes and responsibilities. Solution: To achieve the targeted goals, the team developed the basic functionality of the Casewise product portfolio, and transformed it into a customized, ready-to-use solution designed for the specific tasks amongst which were: • A Reports Generator for the automatic generation of the rules of procedure straight from the processes map • A Logger for recording the users’ actions with Casewise tools • V-Modeler for bringing changes, and transfering the models from Casewise to Visio and vice versa. Amongst the items created were: • More than 300 processes regulations, including 34 applied directly to the IT systems (Access Management Systems, Processing of the Demands for IT Systems Changes etc...) • Around 30,000 different visual objects • Specially designed templates which help to accelerate tasks.
Comstar-United Telesystems	The project provided integration of 5 internal systems of the different appointment (Docflow, Agreements Tracking, etc.) accordingly to the business logic of the company
JSC Central Telegraph	In 2007 JSC Central Telegraph put into operation the automated billing system for communication services АСР Fastcom 10 which is used for billing Triple Play multiple services (digital telephony, digital TV, high-speed Internet) as well as the automation of all key types of an operator’s activity.
Commercial operators in Russia and the CIS	АСР Fastcom 11 automated billing system is certified for application in communication networks with the capacity of up to 10 million numbers. The system is intended for telecommunication operators, Internet providers, corporate networks and cable TV operators. As of today almost 20 commercial operators in Russia and the CIS have installed Fastcom: "Teleset" (Kazan), "Morsvyazsputnik" (Moscow), "ASVT" (Moscow), "InfoTeKS Telecom" (Taganrog), "А-Svyaz" (Blagoveschensk), "Konversia-Svyaz " (Saratov), "Ural-tel " (Yekaterinburg), "IAS" (Moscow), "Pentacom" (Mytischi), "Velton Telecom " (Kharkiv), "Gastelecom" (Moscow) and others.